DG CNECT study on cloud computing SLAs – stakeholder workshop yesterday

The second and final workshop of the DG CNECT project Study on Standards terms and performance criteria in service level agreements for cloud computing services was held yesterday, Monday 11th May, in Brussels.

The study has three objectives, namely: to collect data on the rules currently applicable to SLAs in the EU,  EEA, and EFTA countries, to propose a model SLA fit for use across sectors and platforms, and recommend a roll-out strategy. Spark and our excellent network of experts were instrumental in completing the first task and providing information on the national legislation, policies, guidelines and other rules which affect SLAs. The first study workshop was held in November 2014 to gauge the views of cloud users; their suggestions fed into the model. Yesterday’s workshop involved a wide range of stakeholders, whose views on the model proposed will enable us to better understand, and respond to, the needs of providers.

The discussion included:

– the target audience of the model SLA

– the system of service credits, and its effectiveness

– change management

– the inclusion of quality assurance as well as service level objectives in the SLA

– the objectives of the European projects on SLAs as part of the Digital Agenda. Further information on the Digital Agenda (part of the Europe 2020 strategy) can be found at http://ec.europa.eu/digital-agenda/

 

The Study on Standards terms and performance criteria in service level agreements for cloud computing services is due to end this summer – we look forward to finalising an excellent project with DG CNECT.

For questions about the study – or more generally about EU/national law on cloud computing – please get in touch.

 

Single framework contract on DATA PROTECTION awarded to Spark consortium

As part of a consortium including Civic Consulting, Time.lex, TNO, and Tilburg University, Spark has been selected for a single framework contract on data protection with DG JUST. Visit http://goo.gl/aZRfmE for details.

The contract is for “research services in relation to issues pertaining to the protection of personal data”. The purpose of the framework contract is to do legal and technical research and analysis:

1. monitoring the current acquis (transposition, implementation, and application)

2. examining the transition to the new framework and adoption in the Member States

3. responding to new challenges and developing solutions utilising technological solutions

4. covering the issue of transferring data from the EU to third countries.

As always we are looking forward to coordinating our network in this field, which features academics and lawyers across the EU28 who will leverage their expertise and practical knowledge to add value to our work.

For further information on data protection issues at the EU or Member State level, or to enquire about the contract, please get in touch via email.

 

 

Spark consortium awarded study on the Energy Efficiency Directive

We are excited to start work on our latest study for the European Commission DG ENER. Together with Ecorys Netherlands we have been selected to review the effectiveness of implementation of the Energy Efficiency Directive Article 6. This requires EU Member States to ensure that central governments purchase only products, services and buildings with a high energy-efficiency performance.

The reasoning behind Article 6 of the Energy Efficiency Directive is to foster procurement of energy efficient solutions – in this way central governments leverage their “market power”, providing a leading buyer for these materials and services, and encouraging innovation in this area. This in turn contributes to the EU energy efficiency targets under the the ten-year ‘Europe 2020’ strategy for smart, sustainable, inclusive growth.

This study provides an interesting opportunity to utilise our expertise in both public procurement and energy law, and we will cooperate with an outstanding network of experts. We look forward to the kick-off!